Installation and introduction
Project schedule of the launch of ID VisitControl
The installation of the ID VisitControl visitor software is carried out by experts from Equitania Software GmbH. Before starting the installation process described below, the target system must already be fully available. Please note that we can only guarantee error-free operation of ID VisitControl if all requirements are met according to the specifications on the page
Verification of the target system for compliance with the system requirements via TeamViewer
In a first telephone appointment, we check the target system for compliance with the system requirements for the installation of ID VisitControl. At this time, you should already have completed the software system requirements, which consist of the Microsoft SQL Server and other Microsoft products.
Installation via TeamViewer
The installation of ID VisitControl and its components is done remotely by our experts using TeamViewer. Please make sure that a contact person is available to us for technical questions during this period.
At the agreed installation date we ask you to ensure that the target system has full Internet access, at least temporarily. In addition, the TeamViewer, Equitania QuickSupport, should already be running directly on the target system, which allows the transfer of the data required for the installation.
The installation process usually takes 2-4 hours.
Implementation of the basic configuration via TeamViewer
After a successful installation of the visitor software with all associated components, we carry out detailed functional tests.
Completing the installation and scheduling the appointment on site
After installation, successful configuration and the basic tests, a date for the training on site is arranged. We kindly ask you to prepare 1-2 date proposals, where all involved persons from your company will be available. You can find details about the course of the training in the next menu item.
At this point you can already access the ID VisitControl.
The access paths relevant for you are always structured according to the following schema:
|ID VisitControl Reception||http://kundensystem/IdVisitControl_Empfang|
|ID VisitControl Intranet||http://kundensystem/IdVisitControl_Intranet|
|ID VisitControl Kiosk
|ID VisitControl Administration||http://kundensystem/IdVisitControl_Admin|
Teaching about the system on site
The on-site appointment generally consists of 2 training parts for the different target groups. The administrative part is treated separately from the operative part - the part that the users get to see.
Please make sure that a training room or equivalent is available for the duration of the training. In addition, access to the visitor software must be available and a beamer for training multiple people are recommended.
For the administrative training we need 1-2 persons from the technical department, to whom we give a short introduction into the use of ID VisitControl. In addition, these persons will receive further information about the administration of the software. Furthermore, they will receive information about the exact technical functionality, so that they will be able to react quickly in case of problems. This part of the training usually takes 1-2 hours, depending on how many questions arise.
For the user training we ask you to select 1-3 key users who will participate in the training. In this training part the use of the visitor software will be trained. The focus is mainly on the ID VisitControl "Reception". All processes in the visitor software will be demonstrated. All additionally purchased modules and components will then be trained after the ID VisitControl "Reception" training.
This training part usually takes 1.5 - 2.5 h. The duration of the training depends not only on the number of questions, but also on the components of ID VisitControl that are used.